Trade FAQs

How do I register for a trade account?
Please visit our trade page and enter your details in the form at the bottom of the page.
How do I place an order?
Please contact your rep or account manager. If you're unsure who this is, please contact us at sales@bubblegumstuff.com
Can I order online?
Yes! If you are based in the US, you can order online via Faire US.
If you are a based in the UK, please contact sales@bubblegumstuff.com for your trade login. You can also order online via Faire UK.
If you are based in the EU you can order online via Ankorstore or Orderchamp.
What are you based?
Our head office is based in London, UK. We have warehouse facilities in both the US and UK.
What are the shipping charges?
For US orders, shipping is based on live UPS rates.
We offer carriage paid on UK orders over £300 +VAT. Orders under £300 +VAT are subject to a £9.95 +VAT delivery charge.
Shipping to the EU is charged at 12.5% of order value and excludes taxes & duty.

How long does my order take to arrive?

Once your order is confirmed, our warehouse can take up to 72 hours to dispatch.

US orders are sent with UPS from our warehouse in MD, please contact customerservice@bubblegumstuff.com for estimated delivery to your state.

UK orders are sent on next day delivery with DPD from our UK warehouse.

EU orders are sent with UPS on a 2-3 day service

Can I sell your products on Amazon?

No. You cannot sell our products on Amazon or any other online market places other than your own website.

How do I pay for my order?

Orders placed through our trade website can be paid via credit card, debit card, paypal or BACS transfer. For orders in GBP placed by email or phone, we only accept BACS transfer. For orders in USD, we accept ACH, credit card, and check.

There's an issue with my order?

Please contact your rep or account manager. If you're unsure who this is, please contact us at sales@bubblegumstuff.com

Where can I find Hi Res product images?

You can find Hi Res images of all our products here.

What are your company details?

Registered name: Bubblegum Stuff Ltd
Company Number: 08776875
VAT Registration Number: 175 4904 85